I have AVG free edition which keeps coming up and saying that I have a trojan horse virus on my computer, then when I click protect me it says that the threat was removed. Here is the problem though. AVG keeps alerting me of this same exact virus a couple times a day even though it said that it was completely removed. On top of that my computer keeps freezing randomly and I have to do a manual restart. My computer is also alot slower than it usually is. Please help me!!!
by

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register.

1 Answer

Have you tried running malware bytes in Safe Mode?

When your computer is starting up, rapidly tap F8 until you see a menu that includes "safe mode" in a list of options and select it.

In my experience, If malware bytes cannot remove it entirely, Then you are better off using an external hard drive or other hard disk to back up your important files while in safe mode and reinstall windows.
by

Related questions

1 answer
asked Sep 12, 2014 by anonymous
1 answer
asked Oct 20, 2013 by anonymous
1 answer
0 answers
asked Sep 25, 2013 by delcie Davis
0 answers
asked Jul 26, 2014 by keith
1 answer
3 answers

Welcome to Tech Support Questions, where you can ask questions and receive answers from other members of the community.

Post questions regarding any technology problem including problems with phones and tablets, computers and laptops, windows and apple devices and more. Help other members of the community by answering questions.

Note: Please do not post private information such as passwords or usernames.

5,771 questions
2,931 answers
141 comments
31,545 users