I am having problems for the passed couple weeks that gradually started happening with my phone. I started finding these licenses restrictions terms of policies that are showing up on my account. I can't access my sd card now and now I'm down to calling and troubleshooting my number with support every other day because I'm having problems making and receiving calls because certain apps have been installed on account now that are hidden on here that keep deleting my stuff. Help me please. I'm not that tech smart and I want help in understanding what to do and how to protect myself from this happening again. Please get back to me ASAP before this person has me paying for things with my information that I can't afford!!! I'm already paying for it enough as it is help!!!!!I would greatly appreciate it and be so thankful for the help!