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Why do I lose sound quality from my bluetooth headset when I connect it to a voice chat program? (Vent, Axon, Mumble)

Ok, so I connect my Turtle Beach XP500 via bluetooth to my computer. The sound is great if I'm listening to music, games or movies. As soon as I turn on a program such as Ventrilo, Axon or Mumble my headset switches all audio to low quality mono? I have scoured internet, all options and I can not find anything that resolves my issue. Once I close the VOIP program it makes a beep and then the quality becomes normal again. Please help!!
asked Jan 24, 2015 by JetBlack6
retagged Aug 1, 2015 by mshelton

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