unlock drive

i am having windows 8.1  pro update1 on my desktop. recently i started getting a lot of garbled display on the pages. i ran malwarebytes, and found no virus. ran sfc /scannow and did not find defects. booted with windows 8 media (both dvd and later usb pen drive), chose repair drive and attempted to refresh but always getting the message "the drive where windows is installed is locked. unlock the drive and try again. i made more than a dozen attempts but got the same message, even when i tried to refresh from within windows, getting the same message

summary of problems

1.windows display on opened documents is frequently getting garbled.

windows refresh tells that the boot drive is locked.

 

can some experienced person guide me without taking me on a tour of the globe?
by (120 points)
retagged by

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register.

Related questions

1 answer
How to Name a Flash Drive
asked Sep 15, 2014 by Press

Welcome to Tech Support Questions, where you can ask questions and receive answers from other members of the community.

Post questions regarding any technology problem including problems with phones and tablets, computers and laptops, windows and apple devices and more. Help other members of the community by answering questions.

Note: Please do not post private information such as passwords or usernames.

Categories

Most popular tags

it help computer help computer problems tech questions hardware general repair common issues troubleshoot troubleshooting easy fix technical questions phones and mobile password reset repair instructions forgot password how to fix desktops laptops pc help software general tech help step by step instructions it issues error fixes general support desktop problems phone issues accessories error messages factory reset network help network issues support question need it support tech answers facebook dosen't turn on computer helps removal pc notebook and tablets technical support work arounds downloads recovery uninstall in windows 7 kindle keyboard laptop samsung tablets and phone mobile devices computer questions support questions email questions tech help windows 8.1 apps mac reset technical help windows 7 upgrade windows xp cloud computing file recovery  tv internet delete undelete samsung galaxy s5. charging ports tablets safari google chrome settings kindle fire i dont know what to do password recovery pls help me how can i install it back? smart tv iphone ) android tablet picture windows 8 screen iphone issues need it help answer my it questions error message it question please help !!! moto g as detailed as possible please plz answer...pl instruction manual thank u plz help please help me. answer.my question
5,769 questions
2,928 answers
141 comments
31,545 users