When I plugged in my kindle, I had a question mark on the battery symbol.  After about 5 minutes, the symbol is gone.  However, I have the kindle on charge for 24 minutes and the "green charge light" has not moved.  The date and time is incorrect but my books are still intact.
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The question mark is showing that it wasn't sure of the battery stated. 24 minutes isn't a long time. Leave it plugged in for a few hours to see if it charges.
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