I have a Windows 8.1 HP laptop, and I was wondering what gets erased from the hard drive when you do a factory rest, and if it would be possible to recover the files.
retagged by

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register.

1 Answer

Your hard drive, everything except the hidden restore partition, is wiped and set back to the way it was when it was shipped from the factory. I twould not be possible to recover the files. You need to back up any data first. Windows Easy Transfer Wizard is a great little utility to back up your data first.
by (33.7k points)
edited by

Related questions

Welcome to Tech Support Questions, where you can ask questions and receive answers from other members of the community.

Post questions regarding any technology problem including problems with phones and tablets, computers and laptops, windows and apple devices and more. Help other members of the community by answering questions.

Note: Please do not post private information such as passwords or usernames.

5,769 questions
2,928 answers
31,545 users