When I turn laptop on I'm asked to enter the secondary master HDD user password [      ]  [S/N:  CSH204DM]. I'm unable to access windows or anything. please help me.
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You will need to get the password from whomever set it or else replace the hard drive if th password is on the drive itself. If it is a BIOS password then you either need the password or contact the mfg.
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