after inserting a cd dvd cd drive not seponding and it freezes the whole computer

Question

insert a cd a drive sometimes cannot read the cd audi and when it is a dvd it does not play the davd it jut shows the contents of the dvd. in wmp. it says i should reduce the resolution.

Answer 1

Hi try downloading the driver for the DVD rw you have installed.

Answer 2

try task manager by hitting ctrl alt and delete keys at the same time