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kindle not working

My son's kindle has not been working for some time. We went through all of the online steps to get it to charge. We cannot see if it charges or not because the device never boots up. We talked to a service tech some time ago and he had us perform the same tasks over again. There was no difference and the kindle still does not work.

Call my house phone to contact me.
asked May 9, 2015 by Pat J. Colonna
retagged Jul 30, 2015 by mshelton

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