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how can i unlock a ebook pdf protected download that wont allow me to see the contents of the book

i am currently takin college courses and the course requires me to download ebooks after the download i type in my user name and password to unlock the file which the file for the book wont let me see the contents of the book. I was able to do this last week without a problem but now it wiont unlock the file and ive ben throught eh settings and i am stuck how can i fix this problem.
asked Feb 5, 2015 by scott
retagged Jul 30, 2015 by mshelton

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