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how can i adjust my volume iphone 4s when the side switches no longer work

My Iphone 4s volume quit working for music audio, bluetooth audio.  The only volume I have is for ring tone, ear buds.  It is like the volume is turned all the way down however I cannot adjust it with the side buttons.  The volume slide icon shows up on the bottom of the display when on the "now playing" screen however it is a light gray color and does not adjust there either.
asked Nov 5, 2014 by Dave
retagged Jul 29, 2015 by jrichburton

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