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what would suddenly cause my computer to no longer log into an mmo?

my wife and i play a certain mmorpg. as of this past sunday night everything was fine. the next morning while trying to log in i kept getting error messages saying that the connection failed, yet my wife's machine could log in just fine. tech support for the game deduced that the problem was my pc. i've tried everything i can think of to solve the problem including resetting my pc back to factory specs as well as fresh game instals all to no avail. i'm at a loss here. help?
asked Sep 9, 2014 by anonymous
retagged Jul 30, 2015 by mshelton

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1 Answer

Most likely it would be either a firewall setting or an AV setting.
answered Sep 10, 2014 by Tumbleweed_Biff (33,700 points)

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