My Kindle Fire refuses to connect to my home WiFi although it does have an excellent connection?

  1. I have already deleted (several times) and reestablished the link and password.
  2. I keep getting directed to a BT WiFi connection service (must pay of course)
  3. Do I need to return to factory settings to rectify the problem.
  4. Lost the will to live!!!
by (120 points)
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2 Answers

  1. I have already deleted (several times) and reestablished the link and password.
  2. I keep getting directed to a BT WiFi connection service (must pay of course)
  3. Do I need to return to factory settings to rectify the problem.
  4. Lost the will to live!!!
by (420 points)
I am connected to WI-FiI and have made numerous attempts to register my new device.  I get a registration error:  "Unable to connect to Amazon.  Please verify the WI-FI status and device date and time. then try again."  Have done this numerous times with no success.  Please advise how to proceed.
by

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